Terms & Conditions of Use
Effective Date: 16 May 2025
General; Use of this Site
These terms and conditions set forth in this website (“this site”) and any related mobile applications (“Apps”) constitute an agreement (“this agreement”) between you (“you” or “Customer”) and Thai Massage Near Me (“we” or “Thai Massage Near Me”). This agreement governs your access to and use of www.thaimassagenearmesd.com and any Thai Massage Near Me software, Apps, and services (collectively the “Services”).
We reserve the right to change the terms and conditions of this agreement or to modify or discontinue the Services offered by us at any time. Those changes will go into effect on the effective date shown in any revised agreement. If we change this agreement, we will give you notice by posting the revised agreement on the applicable website(s) or app(s) and/or by sending an email notice to you using the contact information provided by you. Therefore, you agree to keep your contact information up to date, and that notice sent to the last email address you provided shall be considered effective. We also encourage you to check this agreement from time to time to see if it has been updated.
We may require you to affirmatively acknowledge the updated agreement before further use of the Services is permitted. However, by continuing to use any Services after the effective date of any modifications to this agreement, you agree to be bound by such changes. If the modified terms are not acceptable to you, please cease using the Services.
Description of Services
Thai Massage Near Me provides an online platform that connects professional massage therapists with customers such as you. As a user of the Services, you agree to provide us with complete and accurate information (if requested) and to update such information to keep it accurate, current, and complete, including with regard to payment information.
By purchasing Services and providing payment information, you represent that you are authorized to utilize the payment method presented and agree to pay the specified fee for Services, including any method offered or used through a mobile application. Furthermore, you agree and authorize us to, from time to time, and to the maximum extent permitted by law:
(i) Submit a transaction using the card information provided,
(ii) If necessary, obtain updates from card issuers, card networks, or other payment service providers for card numbers or other information provided to us, and
(iii) If necessary (and applicable) bill your mobile carrier or others via a mobile application if you authorize us to do so.
You understand that any personal information you provide or that we collect through our Services is subject to our privacy policy available on our website. You agree that by using the Services to obtain massage therapy, you are directing Thai Massage Near Me to intentionally disclose personal information to massage therapists as applicable.
Age Requirement
Thai Massage Near Me is committed to protecting the safety and well-being of all individuals who utilize our platform. The Services provided, including massage therapy, are exclusively available to individuals who are 18 years of age or older. By agreeing to these terms and conditions and using our Services, you represent and warrant that you are at least 18 years old. Minors, defined as individuals under the age of 18, are not permitted to use the Services, either independently or accompanied by an adult.
If it comes to our attention that a minor has provided us with personal information or attempted to utilize our Services, we will take steps to remove that individual’s information from our databases and prohibit them from future use of the Services. Thai Massage Near Me reserves the right to request proof of age at any time to verify compliance with this policy.
Service Provider Assignment
Thai Massage Near Me operates on a model where service providers are assigned based on their availability, proximity, and the specific service requested by the customer, rather than by customer selection. However, we respect and will accommodate the gender preference of our customers in assigning service providers, provided that such preference is indicated at the time of booking.
By using our Services, you acknowledge and accept that, aside from specified gender preference, you will not be able to choose a specific massage therapist. While we understand the importance of personal preferences, our system prioritizes availability and geographic proximity to ensure prompt and efficient service delivery.
We assure you that all our service providers are highly trained, certified, and meet our rigorous quality standards. We strive to ensure that all our customers receive a consistently high-quality experience with every session booked through Thai Massage Near Me.
You acknowledge and agree that we reserve the right, at our sole discretion, to change or replace the service provider assigned to your session without prior notice due to scheduling conflicts, unforeseen circumstances, or other factors affecting the provider’s availability.
Code of Conduct
All massage therapists on our platform are licensed (where applicable under relevant state law), trained, and certified professionals specializing in massage therapy and wellness techniques.
Thai Massage Near Me has zero tolerance for any requests that are sexual or inappropriate in nature. Any customer reported for inappropriate behavior will be immediately removed from the Services.
By using our Services, you agree to:
• Provide a safe and comfortable environment for your massage session.
• Adhere to professional boundaries and comply with all policies regarding draping, behavior, and session setup.
• Respect the therapist’s rights to work in a safe and professional setting.
Session Termination Policy
• If you exhibit inappropriate or offensive behavior during a session, the therapist reserves the right to terminate the session immediately. In such cases, you will still be charged the full cost of the session.
• If the therapist suspects that you are under the influence of alcohol, marijuana, or illegal substances, they may terminate the session immediately, and you will still be charged in full.
Draping Policy
• Draping is mandatory during all massage sessions. Only the area being worked on will be exposed at any given time.
• Any request to remove or adjust draping in a manner that compromises professional boundaries will result in the immediate termination of the session.
Session Space Requirements
• Customers must ensure that there is adequate space for the therapist to set up a massage table, especially in hotel rooms or confined spaces.
• Asking the therapist to perform the massage on a bed or any surface other than the massage table is strictly prohibited. Failure to provide proper space may result in the termination of the session without a refund.
Non-Circumvention Policy
Customers acknowledge that providers on Thai Massage Near Me have agreed not to circumvent the platform by accepting direct bookings from customers outside of our system. By using our Services, you agree not to contact therapists outside of the Thai Massage Near Me platform for future bookings.
Clients should not contact therapists directly for private bookings, and therapists must not offer or suggest direct contact for future appointments.
Any misuse of contact information to arrange off-platform services may lead to permanent banning from future bookings.
By booking with Thai Massage Near Me, you agree to all the above terms and conditions. If you do not agree with any of these terms, please do not use our Services.
For any questions or concerns, please contact our customer support team.
Communication Consent
By creating an account and using the services of Thai Massage Near Me, you expressly consent to receiving communication from us and our service providers. This includes, but is not limited to, appointment confirmations, reminders, updates, and information about your service requests.
You understand and agree that such communications are a fundamental part of the services we provide and that they will be sent to you through the preferred contact information you have provided. As part of our commitment to privacy and security, all direct communication between you and our service providers will occur through the Company’s secured messaging system, which masks personal contact information to maintain confidentiality.
You acknowledge that you are not required to consent to receive promotional messages as a condition of purchasing any goods or services. However, by booking a session, you grant the Company and its service providers the right to send you service-related messages. If you wish to withdraw your consent and stop receiving service-related messages, you may do so at any time by using the opt-out features provided in the communication or by updating your account preferences.
Please note that opting out of receiving service-related messages may impact your use of our services and your ability to communicate effectively with service providers regarding your bookings.
Payments for Services
In accordance with these Terms of Service, you acknowledge and agree that Thai Massage Near Me reserves the right to place a temporary hold on your designated payment method for an amount up to the full cost of the session(s) you book through our platform. This hold ensures the availability of funds and may remain in place until the completion of the session(s) and any applicable fees have been successfully processed. If the hold on funds is unsuccessful or cannot be placed for any reason, we reserve the right to deny the requested service and cancel your booking.
The cost of each session booked through Thai Massage Near Me is displayed on our platform and includes the fees for the specific service requested. An additional mandatory gratuity of 20% of the session cost will be added to all sessions. This 20% gratuity will be automatically included in the service cost and is non-negotiable. The total price, inclusive of the service cost and gratuity, will be clearly displayed on the checkout screen before you confirm and finalize your booking. By confirming your booking, you agree to pay the total price displayed, including the mandatory gratuity.
You acknowledge and agree that our cancellation policy applies to all session cancellations. The cancellation policy, including any applicable fees or penalties, will be displayed on the checkout screen prior to booking a session. By proceeding with the booking through our platform, you accept and agree to adhere to these cancellation terms. In the event of a cancellation, we reserve the right to charge the applicable cancellation fees using the hold placed on funds during the booking process. Please review the cancellation policy carefully to understand the consequences of canceling a session.
You acknowledge and agree that, as a general policy, all services rendered through our platform are non-refundable. While we strive to maintain high service standards, refunds will generally not be granted for the following reasons:
• Quality of service: Subjective dissatisfaction with the standard of service received.
• Provider’s punctuality or responsiveness: Minor delays or communication issues, within reasonable limits.
• Dissatisfaction with the outcome: Unmet expectations influenced by factors beyond our control.
• Change of mind or personal circumstances: Cancellations or rescheduling due to personal reasons, preferences, or other unrelated factors, subject to our cancellation policy.
• Inability to use the service for reasons beyond our control: External factors such as technical issues, legal restrictions, or force majeure events.
• Customer no-shows: Failure to attend or participate in the scheduled service without providing timely notice as per the cancellation policy.
• Provider unable to reach the customer due to incorrect information: If a provider cannot reach or locate the customer due to inaccurate or incomplete contact or address details, no refund will be issued.
• Inaccurate customer information: Customers must provide accurate details (such as gender and age range) when booking. If discrepancies arise that prevent service from being completed, no refunds will be given.
However, at our sole discretion, Thai Massage Near Me may choose to provide a refund or credit under exceptional circumstances. Any such decisions will be made on a case-by-case basis, and granting a refund in one instance does not guarantee that similar refunds or credits will be granted in the future.
You acknowledge and agree that our service providers strive to arrive on time for all appointments. However, due to unforeseen circumstances, providers may occasionally be delayed. In such cases, they are permitted a grace period of up to 30 minutes from the scheduled appointment time. If a provider is more than 30 minutes late, you are entitled to a full refund for the session. We appreciate your patience and understanding as our providers work to deliver the best possible service.
Responsible Use of the Service
Account Use
Each user is responsible for all activity that occurs under their account, including all bookings made. Thai Massage Near Me reserves the right to monitor platform usage and may, at its sole discretion, flag certain behaviors as abusive or suspicious.
Booking and Cancellation
We understand that plans may change, and cancellations might be necessary. However, a pattern of repeated bookings followed by cancellations can disrupt our scheduling system and impact other users. If a user repeatedly books and cancels sessions, we reserve the right to:
•Issue a warning
•Temporarily suspend the account
•Permanently terminate the account
Use of Block/Pause Functionality
Our platform allows customers to block specific service providers after a session for a more personalized service experience. However, Thai Massage Near Me reserves the right to monitor the use of this feature to detect excessive or unreasonable blocking. Excessive blocking of multiple providers without reasonable justification may result in:
•A warning issued to the user
•Temporary suspension of the account
•Permanent termination of the account
You agree to use this feature responsibly and fairly.
Appeals
If your account has been flagged for suspicious or disruptive behavior, and you believe this was done in error, you may contact our support team. We will review the situation and work with you to resolve any issues.
However, we do not guarantee that your access to our services will be restored. The final decision rests solely with Thai Massage Near Me and will be determined in accordance with these Terms of Service.
By using our platform, you agree to use the service responsibly, in compliance with all applicable laws, and in a manner that does not infringe on the rights of other users or third parties.
Release of, and Limitation of, Liability
YOU UNDERSTAND AND AGREE THAT THAI MASSAGE NEAR ME HAS NO CONTROL OVER THE CONDUCT OF
Release of, and Limitation of, Liability
You understand and agree that Thai Massage Near Me has no control over the conduct of massage therapists and is not responsible or liable for any of their acts, errors, or omissions.
By using our Services, you knowingly and voluntarily enter into this waiver and release of liability. You hereby waive any and all rights, claims, or causes of action arising from your use of the Services, and you release and forever discharge Thai Massage Near Me, and its affiliates, managers, members, agents, attorneys, staff, volunteers, heirs, representatives, predecessors, successors, and assigns, from any physical or psychological injury, including but not limited to illness, paralysis, death, damages, or emotional loss that you may suffer in connection with your use of our Services.
You agree to indemnify and hold Thai Massage Near Me harmless from any and all claims, suits, or actions of any kind brought by you or anyone on your behalf, including attorney’s fees and any related costs, if litigation arises pursuant to any claims made by you or anyone else acting on your behalf.
In the event that you should require medical care or treatment, you agree to be financially responsible for any costs incurred as a result of such treatment. You are also aware that you are responsible for obtaining and maintaining your health care insurance.
No Warranty, Representations, or Conditions
Thai Massage Near Me does not make any representations, conditions, or warranties, express or implied, including, without limitation, warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, compatibility, security, accuracy, non-infringement, or usefulness with respect to the Services. We make no warranty, representation, or condition that:
1. The Services will meet your requirements.
2. The information, content, and data on the Services are accurate.
3. Your use of the Services will be uninterrupted, timely, secure, or error-free.
4. Any errors in the Services will be corrected.
You acknowledge that this site and any related apps have not been developed to meet your individual requirements. It is therefore your responsibility to ensure that the facilities and functions of the sites and apps meet your needs.
Limitation of Liability
The aggregate liability of Thai Massage Near Me and its affiliates to you for all claims arising from or relating to this agreement or your use of the Services, including any cause of action arising in contract, tort, or strict liability, will not exceed the greater of:
(A) The total amount received by Thai Massage Near Me from you during the three-month period prior to the act, omission, or occurrence giving rise to such liability, or
(B) $250.
Please note that the laws of certain jurisdictions may not allow for the exclusion or limitation of legal warranties, liability, or certain damages or limits of representations. If these laws apply to you, you may have additional rights.
By using Thai Massage Near Me, you agree to these terms and acknowledge that Thai Massage Near Me will not be liable for any personal injury, damage, or loss that may occur in relation to your use of our services, and you waive any claims against us accordingly.
Intellectual Property Protection
All rights, title, and interest in the Services, including the content of this site, are and will remain the property of Thai Massage Near Me. This includes, without limitation, non-personally identifiable aggregate data collected in connection with providing the Services, such as usage statistics and traffic patterns. Subject to this agreement, Thai Massage Near Me grants you a limited license to use the Services in accordance with the terms hereof.
This site and any related Apps may not be used, displayed, copied, reproduced, distributed, republished, uploaded, downloaded, posted, transmitted, mirrored, or modified. You agree not to redistribute, sell, translate, modify, reverse-engineer, reverse-compile, decompile, disassemble, or create derivative works based on this site, any Apps, or any content or components available on this site or any related Apps.
You further agree not to interfere with or disrupt this site, any related Apps, or servers and networks connected to this site or any Apps.
If you choose to post, upload, publish, submit, or transmit any content, including but not limited to photographs or other visual likenesses of you, you are deemed to have granted Thai Massage Near Me a non-exclusive, fully sublicensable right to use such materials to provide, promote, and improve the Services. If you do not want to grant us permission to use such materials under this agreement, please do not post, upload, publish, submit, or transmit them.
Third-Party Links & Advertisements
This site or related Apps may contain links to third-party websites and services and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”). These links are provided for informational and convenience purposes only.
We have no control over the contents of third-party sites or resources and do not review, approve, endorse, or make any promises regarding Third-Party Links & Ads. You use any Third-Party Links & Ads at your own risk.
When you click on a Third-Party Link or Ad, the terms and policies of that third party apply and not the terms of this agreement.
If you download our Apps, you may do so through a third party’s App Store. You acknowledge that this agreement is solely between you and Thai Massage Near Me, not the App Store owner or operator.
Governing Law; Venue
This agreement and the rights and obligations of the parties shall be interpreted, construed, and governed by the laws of the State of California.
Any legal disputes directly or indirectly related to the Services must be brought before and determined by a court of competent jurisdiction within the State of California. By using our Services, you waive any rights to object to this jurisdiction and venue and agree to submit to these courts.
Severability
If any provision in this agreement is deemed invalid, unlawful, or unenforceable, the remainder of this agreement shall remain in full force and effect, provided that the severed clause does not affect the intent of the parties.
If a court determines that a provision can be modified to become valid and enforceable, then such provision shall be rewritten, construed, and enforced accordingly.
Assignment
You may not assign, subcontract, delegate, or transfer your rights or obligations under this agreement without prior written consent from Thai Massage Near Me. Any attempted assignment, subcontract, delegation, or transfer in violation of this agreement shall be null and void.
We reserve the right to assign or transfer our rights and obligations under these Terms to another company or organization. For example, this could include:
Another member of our corporate group
A third party acquiring our business
If such a transfer occurs, we will notify our active users in writing.
International Users
The Services are controlled and operated by Thai Massage Near Me from its facilities in the United States of America. We make no representations that our Services are appropriate or available for use in other locations.
Users who access or use the Services from outside the U.S. do so at their own risk and are responsible for complying with local laws.
Force Majeure
Thai Massage Near Me shall not be liable for any delays or failures to perform due to causes beyond our reasonable control, including but not limited to:
• Acts of God (natural disasters, extreme weather, earthquakes, etc.)
• Power or internet outages
• War, pandemics, or terrorism
• Riots, embargos, or civil/military actions
• Fires, floods, accidents, or strikes
• Shortages of transportation, fuel, energy, labor, or materials
If such events occur, our obligations may be delayed or suspended until circumstances allow us to resume normal operations.
Entire Agreement
This agreement constitutes the final, complete, and exclusive agreement between you and Thai Massage Near Me regarding the subject matter herein. It supersedes and replaces all prior discussions, understandings, and agreements between the parties related to the Services.
By continuing to use our Services, you acknowledge that you have read, understood, and agreed to these terms and conditions.